Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Predicate website and software (the "Service"), provided by [COMPANY LEGAL NAME] ("we," "us," or "our"). By creating an account, accessing, or using the Service, you ("you" or "User") agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service is not legal advice

Predicate is a software tool that helps landlords and property owners draft landlord-tenant notices using paralegal-verified state-code research as a structured template. Predicate is not a law firm. We are not your lawyer. Use of the Service does not create an attorney-client relationship and is not protected by attorney-client privilege. Documents produced by the Service are drafts intended for review by a licensed attorney in your jurisdiction before service or filing. See our Not a Law Firm page for details.

2. Eligibility

You must be at least 18 years of age and have the legal authority to enter into a binding contract to use the Service. The Service is currently available only to users in the United States. By creating an account, you represent that you meet these requirements.

3. Account registration and security

To use the Service you must create an account with a valid email address and a secure password. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [SUPPORT EMAIL] if you suspect unauthorized access. We are not liable for any loss or damage arising from your failure to protect your credentials.

4. Subscription and billing

4.1 Free tier

New accounts include one (1) document generation at no cost. After that single generation, continued use of the Service requires a paid subscription.

4.2 Paid subscriptions

Paid plans are billed monthly in advance through Stripe, our payment processor. Current plan prices and features are listed on the pricing page. By subscribing, you authorize us (through Stripe) to charge your payment method on a recurring basis until you cancel.

4.3 Cancellation

You may cancel your subscription at any time through the customer portal accessible from your account page. Cancellation takes effect at the end of your then-current billing period; you retain access to the paid features until that date and are not billed thereafter.

4.4 Refunds

[REFUND POLICY — recommend: no refunds for partial periods; refunds at our discretion for verified service failures only]

4.5 Price changes

We may change subscription prices on at least thirty (30) days' notice by email. If you do not agree to the new price, you may cancel before the change takes effect.

5. User content and your drafts

You retain all rights to the content you input into the Service (such as property addresses, tenant names, dates, and amounts) and to the resulting drafts. By using the Service, you grant us a limited license to store, process, and display this content as reasonably necessary to operate the Service for you.

You represent and warrant that you have the legal right to use any third-party information (including tenant names and contact information) that you input, and that your use of the Service complies with applicable privacy and consumer-protection laws.

6. Acceptable use

You agree not to:

• Use the Service to draft notices for properties you do not own, manage, or have written authorization to act on behalf of;
• Misrepresent facts in the Service that result in legally inaccurate notices;
• Use the Service to harass, threaten, or unlawfully discriminate against any tenant or other person;
• Attempt to circumvent the freemium quota, paywall, or any other access control;
• Reverse-engineer, scrape, or copy the Service, the underlying state-code research, or the generated content for redistribution;
• Use the Service to violate any federal, state, or local landlord-tenant law, fair-housing law, or other applicable regulation.

7. Intellectual property

The Service — including the website, software, paralegal-verified state-code research, document templates, and Predicate name and logo — is owned by [COMPANY LEGAL NAME] and its licensors. Except for the rights expressly granted to you in these Terms, all rights are reserved.

8. Third-party services

The Service relies on third-party providers including Supabase (database, auth, storage), Stripe (payments), [RESEND OR OTHER EMAIL PROVIDER] (email), and [OTHER PROVIDERS — analytics, error tracking]. Use of those services may be subject to their own terms. See our Privacy Policy for the data we share with each.

9. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or title. We do not warrant that the Service will be uninterrupted, error-free, or that any draft produced by the Service will be sufficient to comply with the law of any specific jurisdiction at any specific point in time.

State landlord-tenant law changes frequently. While we engage paralegal review and refresh content quarterly, you are solely responsible for confirming the current statutory requirements with a licensed attorney before serving any notice.

10. Limitation of liability

To the maximum extent permitted by law, in no event shall [COMPANY LEGAL NAME], its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to damages for lost profits, lost revenue, lost data, or other intangible losses, arising out of or related to your use of (or inability to use) the Service.

Our aggregate liability to you for any direct damages arising out of or related to the Service shall not exceed the greater of (a) the total amount you paid to us in the twelve (12) months preceding the event giving rise to the claim or (b) [FLOOR AMOUNT — typical: $100].

11. Indemnification

You agree to indemnify, defend, and hold harmless [COMPANY LEGAL NAME] from any claim, demand, or damages, including reasonable attorneys' fees, arising out of (a) your violation of these Terms, (b) your use of the Service in a manner not authorized by these Terms, (c) any notice or document you generate using the Service and serve, file, or deliver to a third party, or (d) your violation of any law or third-party right.

12. Termination

You may terminate your account at any time by canceling your subscription and deleting your account from the account page. We may suspend or terminate your account, with or without notice, if we reasonably believe you have violated these Terms or used the Service in a manner that creates risk for us or for other users. On termination, your right to use the Service ends immediately; sections that by their nature should survive (including disclaimers, limitation of liability, and indemnification) survive.

13. Governing law and disputes

These Terms are governed by the laws of the [STATE OF GOVERNANCE — typical: Delaware or the founder's home state], without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in [COUNTY, STATE], and you consent to personal jurisdiction in those courts.

[OPTIONAL: arbitration / class-action waiver clause — discuss with attorney whether to include]

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or by a prominent notice within the Service at least [NUMBER — typical: 30] days before they take effect. Your continued use of the Service after the effective date constitutes acceptance.

15. Contact

Questions about these Terms? Contact us at [LEGAL EMAIL — e.g., legal@papertrail.com].